The Uncomfortable Middle
The gap isn't in the technology. It's in the human and organizational layer underneath it — no shared norms, no operational ownership, no integration into real workflows.
Read more →Thoughts on AI adoption, organizational change, and making technology work for people.
The gap isn't in the technology. It's in the human and organizational layer underneath it — no shared norms, no operational ownership, no integration into real workflows.
Read more →AI as an industry is often legitimately awful. AI as a tool is often legitimately transformative. I'm learning to hold both truths at once — and it's led me somewhere unexpected.
Read more →The differentiator won’t be AI capability. It will be leadership judgment around AI.
Read more →The gap between AI demos and actual productivity gains is real. Here’s how to close it.
Read more →Your employees are using ChatGPT whether you’ve approved it or not. Here’s how to bring AI usage out of the shadows.
Read more →AI is creating an unusual dynamic: junior employees often have more hands-on experience than their managers. Here’s how to lead through it.
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